Demystifying the Use of Service Agreements

One of the most popular questions designers ask are concerning payment and client relations pertaining to that subject. A few popular scenarios that may sound familiar:

• “I completed 75% of the project but my client hasn’t paid the down payment yet!”
• “My clients changed their minds and refuses to pay until the project has been completed!”
• “The client claims the project was unsuccessful and refuses to pay!”
• “My client is converting my print brochure into a website and other collateral!”

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